Support Options
There are three basic support options, as described here:
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- Free Support
- This support level is for basic stuff. What do you expect. Big work went into this for the price of a link. I will answer basic questions by email or you can call me. I’m known for being exceedingly helpful, and that’s not changed, but my time is limited and valuable. If you need more support, better move down to support option two.
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- Instance Support (Paid)
- This support level is for tasks that are slightly out of your reach: You need something done that just isn’t your cup-o’-tea, for example. Let’s say you have this third-party plug-in or add-on you want to use but need it made valid or accessible. Or, let’s say you need a set of graphics made for the theme. Or perhaps you’re just uncomfortable some basic set-up work. You’ve come to the right place. For this type of work I will charge around $70 per hour, most of this work taking no longer, with exception to graphics. For graphics work I prefer to give you a quote as prices can vary quite a bit. It all depends on how intensive and time consuming the work. If you need more support than that, better move down to support option three.
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- Full-Task Support (Paid)
- You want a lot of custom work done, graphics, set-up, plug-ins, the works. Or, even though this isn’t really theme support, let’s say you want a theme made just for you. Brand spanking new, original, one-of-a-kind. This is the type of work that falls under this category. For this type of work I will present a quotation on a one-per-one basis. For this type of work, if not related to this theme, may be best sent to me via my contact form at Green-Beast.com. It doesn’t really matter, though, just get in touch if you need me.
If what you have in mind doesn’t fit in, better Contact Me. Let’s put those wheels in motion as they say.
Looking for WordPress Support?
If it’s for anything not theme-related or covered on this site, please head on over to the WordPress Support Forums to seek assistance or refer to the WordPress Codex. Thank you.
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